PRIVACY POLICY

Central Granel Selecto S.A. de C.V., located at Torre Elementa No. 308, interior 404, Boulevard América, Lomas de Angelópolis, CP. 72830, San Andrés Cholula, Puebla, Mexico, is responsible for the processing of personal data provided to us through the website www.centralgranel.com or any other collection method permitted by law.​

Central Granel Selecto S.A. de C.V. is committed to protecting your privacy.

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1. PERSONAL DATA PROVIDED

​The following describes the purposes and handling of the personal data you provide to us, in accordance with the current legislation in Mexico, particularly the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).

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2. PURPOSES OF PERSONAL DATA
In the context of our business relationship, Central Granel Selecto S.A. de C.V. collects personal data from the following categories:​​

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PERSONAL IDENTIFICATION: 

• Full name 

• Address (in case the sale requires shipping)

• Date of birth 
   

CONTACT DETAILS:

• e-mail

• Phone number
   

BROWSING DATA:

• IP Address

• Data about the device used to access our online services (device type, operating system, web browser, etc.)

• Information about the pages visited within our website www.centralgranel.com

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MAIN PURPOSES OF PROCESSING PERSONAL DATA: 
 

• Primary and Essential Purposes

  1. Provision of products and services: To process orders, issue invoices, make deliveries, provide customer service, and contact you if necessary.

  2. Collections and payments: To charge for purchased products and process payments through the available methods.

  3. Compliance with tax and legal obligations: To generate invoices and comply with the tax obligations imposed by the tax authorities.
      

• Secondary Purposes

  1. Marketing and Advertising: To send promotions, special offers, updates about our products, events, newsletters, and notifications related to our products and services.

  2. Market Research: To analyze the purchasing preferences of our users in order to improve our products.

  3. Satisfaction Surveys: To conduct surveys regarding the satisfaction level with the products purchased and our customer service.

  4. Creating customer profiles for statistical, advertising, and customer service improvement purposes. 

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The processing of your data for secondary purposes will be carried out with your consent. We implement the necessary security measures to protect the integrity of your Personal Data and prevent its damage, loss, alteration, destruction, or unauthorized use, access, or processing.

 

Our staff involved is prohibited from allowing unauthorized access or using your Personal Data for purposes other than those established in this Privacy Notice. The confidentiality obligation of those who participate in the processing of your Personal Data remains in effect even after the relationship with Central Granel Selecto S.A. de C.V. has ended. 
 

​You can revoke your consent for these purposes at any time, as indicated in the ARCO Rights section.​

 

3. TRANSFER OF PERSONAL DATA

Central Granel Selecto S.A. de C.V. may transfer your personal data to the following entities without your consent, when necessary:
 

• To our service providers: Companies that provide payment services, carriers, technology providers, data hosting, and others that assist in the fulfillment of our business activities, such as payment processing and delivery logistics.
   

• To competent authorities: When required by current legislation, such as tax or judicial authorities. 
   

• To our subsidiaries or affiliated companies: For the coordination and execution of our services.

 

4. SECURITY MEASURES

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Central Granel Selecto S.A. de C.V. has implemented physical, technical, and administrative security measures to protect your personal data. These measures include:

 

• Encryption of data in electronic transactions

• Protection through passwords and authentication in internal systems

• Restricted access to your data, granted only to authorized personnel

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These measures are regularly reviewed to ensure their effectiveness and that your data is protected against unauthorized access, loss, theft, or alteration.
 

5. ARCO RIGHTS
 

In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, you have the right to access your personal data, correct it, delete it, or object to its processing. This is known as ARCO Rights.

 

To exercise these rights, you must send a request to the email address: contacto@centralgranel.com or in writing to our address: Torre Elementa No. 308, interior 404, Boulevard América, Lomas de Angelópolis, CP. 72830, San Andrés Cholula, Puebla, Mexico. The request must include the following:

 

1. Full name and address to receive the response. If the data subject does not provide an address to receive the response, the request will be considered not submitted, and the corresponding certificate will be issued.
    

2. Official identification or documentation that proves your identity or legal representation if you are an authorized representative. The documents that prove identity (voter ID with photo, passport, military ID, or driver’s license), in a simple copy and showing the original for comparison, or in the case of legal representation of the data subject (through a public deed or a power of attorney signed before two witnesses).
    

3. A clear and precise description of the personal data for which you wish to exercise any of the ARCO rights.
    

4. Any other document or information that will help us locate the personal data.
   
   The response to your request will be provided, at your choice as the data subject, via email or in writing when you come directly to the offices at the indicated address to collect it. The response may be provided in electronic documents, simple copies, or verbally.
   
   Central Granel Selecto S.A. de C.V. has a period of 20 business days to respond to your request. If the request is deemed valid, the response will be made effective 20 days after the date on which the response was notified to you. The aforementioned deadlines may be extended once for an equal period if justified.

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5. WITHDRAWAL OF CONSENT
 

It is important to note that the withdrawal of consent will not affect the data processed before the withdrawal, nor the purposes for which the processing is necessary, such as data required to comply with our tax obligations.

 

6. MODIFICATION OF PRIVACY POLICY 

Central Granel Selecto S.A. de C.V. may modify this Privacy Notice at any time, whether due to changes in legal provisions, internal policies, or any other reason. The modifications will be posted on the website www.centralgranel.com, and it will be considered that you have accepted these modifications by continuing to use our services after they have been published. 
 

7. CONTACT
 

If you have any questions or comments about this Privacy Notice, please contact us at:
 

Email: contacto@centralgranel.com
Address: Torre Elementa No. 308, interior 404, Boulevard América, Lomas de Angelópolis, CP. 72830, San Andrés Cholula, Puebla, Mexico.

This Privacy Notice, as well as the general handling of personal data, is governed by the current and applicable legislation in the United Mexican States. Therefore, any dispute arising from its application must be resolved before the competent Judicial Authorities.